1. Introduction

2. Information We Collect

Personal Information:

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for our dispatch services
• Request a quote or consultation
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter or updates

This information may include:

• Full name and company name
• Contact information (email address, phone number, mailing address)
• Commercial driver’s license number
• DOT number and MC number
• Tax identification number (EIN or SSN)
• Bank account information for payment processing
• Vehicle information (truck type, trailer type, VIN)
• Insurance information

3. How We Use Your Information

We use the information we collect to:

• Provide and manage dispatch services for your trucking operations
• Find and secure freight loads on your behalf
• Process payments and maintain financial records
• Communicate with brokers, shippers, and carriers
• Send service updates, confirmations, and administrative messages
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Comply with legal obligations and industry regulations
• Prevent fraud and enhance security
• Send marketing communications (with your consent)

4. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Information Sharing

We do not sell or rent your personal information. However, we may share limited data with trusted third-party service providers who assist us in our business operations. In certain cases, we may also disclose information if required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

We use cookies for:

• Essential website functionality
• Analytics and performance monitoring
• Remembering your preferences
• Marketing and advertising (with your consent)

7. Your Data Rights

You have the right to access, correct, or request deletion of your personal information. You can also choose to opt out of receiving promotional emails or communications from us at any time. To exercise these rights, simply contact us using the details below.

8. Third-Party Links

Our website may include links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any sites you visit.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date
• Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.