1. Introduction

2. Services Offered

OnDemand Logistics LLC provides dispatching and logistics-related services, which may include:

• Truck dispatch services
• Freight load sourcing and negotiation
• Communication with brokers, shippers, and carriers
• Route planning and operational support
• Administrative and documentation assistance

The exact scope of services depends on the agreement between you and the Company.

3. User Obligations

By using our services, you agree to:

• Provide accurate, complete, and lawful information
• Maintain valid operating authority, licenses, and insurance
• Comply with all applicable federal, state, and industry regulations
• Use our services only for lawful business purposes
• Not misuse, copy, or exploit our website or services

You are solely responsible for the accuracy of the information you provide.

4. Fees, Payments, and Billing

• Service fees are agreed upon in advance and may be charged weekly, bi-weekly, or monthly.
• Payments must be made according to the agreed schedule.
• Late or missed payments may result in service suspension or termination.
• All fees paid are non-refundable unless otherwise stated in writing.

5. No Guarantee of Loads or Revenue

While we strive to secure suitable freight opportunities, OnDemand Logistics LLC does not guarantee:

• A specific number of loads
• Guaranteed income or profits
• Continuous availability of freight

All business outcomes depend on market conditions, carrier compliance, and external factors beyond our control.

6. Limitation of Liability

OnDemand Logistics LLC shall not be liable for:

• Loss of profits, revenue, or business opportunities
• Delays caused by brokers, shippers, or third parties
• Regulatory penalties resulting from carrier non-compliance
• Indirect, incidental, or consequential damages

Our liability, if any, shall be limited to the amount of fees paid for the specific service period.

7. Confidentiality

Both parties agree to keep confidential any non-public business, financial, or operational information shared during the course of service, except where disclosure is required by law.

8. Intellectual Property

All website content, logos, text, graphics, and materials are the property of OnDemand Logistics LLC and may not be copied, reproduced, or distributed without prior written permission.

9. Third-Party Relationships

We may interact with brokers, shippers, and carriers on your behalf. OnDemand Logistics LLC is not responsible for the actions, decisions, or performance of any third party.